FAQ General
Everything that is not directly connected to a family of cases or power supplies.
Excel Spreadsheet listing all the details for current Fractal Design cases. *Updated to include Define 7 / 7 XL & Era ITX
Fri, 3 Apr, 2020 at 8:16 AM
In most of our cases the accessory kit is packaged inside the case itself. Below you will find the preinstalled location for the accessory kit in each of ou...
Mon, 2 Mar, 2020 at 6:43 PM
The I/O shield that we depict in our case user guides does not come with the case. They come with your motherboard as each I/O shield is specifically made f...
Thu, 2 Jan, 2020 at 6:08 PM
If the audio from your front panel audio ports is sounding distorted there are a couple things that you may want to check. First you are going to want t...
Fri, 16 Nov, 2018 at 5:06 PM
The only difference between the Black and Blackout models of our cases is the color of the accents on the inside of the case. For example, the Define R6...
Tue, 25 Jun, 2019 at 3:42 PM
Two year part replacement under normal usage. Does not include cosmetic damages such as scratches or scuffs unless attributed to shipping.
Wed, 8 Oct, 2014 at 10:19 PM
We understand why it would be nice to get advance product plans for Fractal Design (and all companies for that matter).
However, all of us here at ...
Thu, 28 Aug, 2014 at 7:33 AM
Yes, the bottom HDD cage from the Define R4 will fit next to the other HDD cages in these models:
Arc Midi R2
Arc XL
Define R4
Define XL R2...
Sun, 25 Jan, 2015 at 1:23 PM
The integrated fan controller rating is 15W in total, there is only one channel.
The one channel is then shared by the three fans. The combined wattage ...
Wed, 15 Oct, 2014 at 8:56 AM
We have a German spare parts shop from where you can order and buy parts and accessories. Here's link to the shop: http://www.fractal-design-shop....
Wed, 28 Mar, 2018 at 12:12 PM