Fractal Design Support
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
FAQ First Time Builder's Guide
Beginner's Guide: How to build a PC in a Fractal case
Fractal Design Case Super-Guide
My accessory kit is missing / Where is my accessory kit?
Audio or microphone sounds distorted on the front panel HD Audio ports
What is the difference between the Black and Blackout models?
What’s the warranty on the cases?
See all 16 articles
Adjust R1 RGB Controller Specs
Connecting the Prisma AL fans to a motherboard
FAQ Define R6
Can the Connect D1 fit on any Fractal Design cases other than the Define R6?
How To: Install Connect D1 USB Type C on Define R6
Can I purchase an additional TG side panel or additional HDD/SSD trays for the Define R6/Define S2? (North America)
Define R6 E-ATX, SSI CEB, SSI EEB motherboard support
How To: Define R6 - Front Door Reversal
See all 10 articles
Celsius Compatibility Chart with Fractal Design Cases
Is my Celsius units Intel bracket supposed to be loose on the back?
Celsius S24 Product Measurements
Celsius S36 Product Measurements
FAQ Meshify Series
How To Guide: Meshify Series Front Filter Removal
Will my graphics card fit in the Meshify C or Meshify C Mini with a radiator installed in the front?
Will the color front filters for the Meshify C fit on the Meshify S2?
Will the Define R6 side panels fit on the Meshify S2?
FAQ Arc Series
Arc Series: What's the difference between Arc Midi and Arc Midi R2?
Arc Midi R2: What the space available for water cooling in the front?
Arc XL: What is the space available for water cooling in the front?
FAQ Core Series
Core x300 / x500: Differences
Core 500: Remove top cover
Core 500: Install the Power Supply
Core 500: Install I/O panel
Core 500: Prepare the Motherboard
See all 87 articles
FAQ Define Series
Differences Between Cases in the Define Family
Define R5: Radiator Compatibility Chart
Define R5: Water Cooling Radiator Options
Define R5: How to remove the top ModuVents™ (Jonas edition)
Define S: Where is my accessory kit?
See all 75 articles
FAQ Node Series
Node 804: Water Cooling Radiator Options
Node 804: How many HDD's can I fit in the Node 804?
Node 804: Graphics Card Limitations
Node 804: Detailed Dimensions of Front Panel (in mm)
Node 804: Detailed Dimensions of Top Panel (in mm)
See all 46 articles
FAQ Power Supplies
Noisy power supply / Mechanical noise / Fan noise / Coil whine
Trouble shooting / Computer does not start
Haswell Compatibility with Fractal Design Power Supplies
What’s the warranty on the power supplies?
Power supply: DC connectors
See all 9 articles
Silent Series R2: How do I mount the fans using the rubber screws?
Silent Series R2: What is the power drawn by your fans?
FAQ Kelvin Series
Kelvin Series: Compatibility sheet for Fractal cases
Kelvin Series: Thermal Cooling Performance
Kelvin Series: Troubleshooting high temperatures and noise
Kelvin T12: Installation Guide Intel Bracket
Kelvin T12: Installation Guide AMD bracket
See all 13 articles