Back to our website
Submit a ticket
Back to our website
Fractal Design Support
Enter your search term here...
FAQ First Time Builder's Guide
Beginner's Guide: How to build a PC in a Fractal case
Define 7 XL
Define 7 Compact
Meshify 2 XL
View all (17)
Fractal Design Case Super-Guide
My accessory kit with all my mounting hardware is missing / Where is my accessory kit?
My case didn't come with the I/O shield shown in the manual
Difference in tint levels between tempered glass versions
Audio or microphone sounds distorted on the front panel HD Audio ports
View all (22)
Torrent radiator support
Torrent GPU Bracket installation
Torrent max GPU length
FAQ Define 7/XL & Meshify 2/XL
Define 7/XL & Meshify 2/XL : How many accessories do I need to get to install the maximum amount of storage drives in my case?
How To: Define 7 / 7 XL Filter Removal
How To: Define 7/XL Multibracket Flexibility * Also Meshify 2/XL
How to: Define 7/XL & Meshify 2/XL Internal Layout Conversion
How To: Define 7 / 7 XL Solid to Ventilated Top Panel Swap
View all (14)
FAQ Define R6
Can the Connect D1 fit on any Fractal Design cases other than the Define R6?
How To: Install Connect D1 USB Type C on Define R6
Can I purchase an additional TG side panel or additional HDD/SSD trays for the Define R6/Define S2? (North America)
Define R6 E-ATX, SSI CEB, SSI EEB motherboard support
How To: Define R6 - Front Door Reversal
View all (10)
Celsius and Celsius+ Compatibility Chart with Current Fractal Design Cases
Is my Celsius units Intel bracket supposed to be loose on the back?
Celsius S24 Product Measurements
Celsius S36 Product Measurements
Celsius+ Product Dimensions
View all (9)
FAQ Meshify Series
How To Guide: Meshify Series Front Filter Removal
Will my graphics card fit in the Meshify C or Meshify C Mini with a radiator installed in the front?
Will the color front filters for the Meshify C fit on the Meshify S2?
Will the Define R6 side panels fit on the Meshify S2?
Adjust R1 RGB Controller Specs
Connecting the Prisma AL fans to a motherboard
Lumen compatibility chart with cases
FAQ Arc Series
Arc Series: What's the difference between Arc Midi and Arc Midi R2?
Arc Midi R2: What the space available for water cooling in the front?
Arc XL: What is the space available for water cooling in the front?
FAQ Core Series
Core x300 / x500: Differences
Core 500: Remove top cover
Core 500: Install the Power Supply
Core 500: Install I/O panel
Core 500: Prepare the Motherboard
View all (87)
FAQ Define Series
Differences Between Cases in the Define Family
Define R5: Radiator Compatibility Chart
Define R5: Water Cooling Radiator Options
Define R5: How to remove the top ModuVents™ (Jonas edition)
Define S: Where is my accessory kit?
View all (75)
FAQ Node Series
Node 202: Ion SFX Support
Node 804: Water Cooling Radiator Options
Node 804: How many HDD's can I fit in the Node 804?
Node 804: Graphics Card Limitations
Node 804: Detailed Dimensions of Front Panel (in mm)
View all (47)
FAQ Power Supplies
Fractal PSU cable compatibility
Noisy power supply / Mechanical noise / Fan noise / Coil whine
Trouble shooting / Computer does not start
Haswell Compatibility with Fractal Design Power Supplies
What’s the warranty on the power supplies?
View all (10)
Silent Series R2: How do I mount the fans using the rubber screws?
Silent Series R2: What is the power drawn by your fans?
FAQ Kelvin Series
Kelvin AM4 bracket
Kelvin faulty pump
Kelvin Series: Compatibility sheet for Fractal cases
Kelvin Series: Thermal Cooling Performance
Kelvin Series: Troubleshooting high temperatures and noise
View all (15)