Back to our website
Submit a ticket
Back to our website
Fractal Design Support
Enter your search term here...
FAQ First Time Builder's Guide
Beginner's Guide: How to build a PC in a Fractal case
Fractal Design Case Super-Guide
My accessory kit with all my mounting hardware is missing / Where is my accessory kit?
My case didn't come with the I/O shield shown in the manual
Difference in tint levels between tempered glass versions
Audio or microphone sounds distorted on the front panel HD Audio ports
View all (22)
FAQ Define 7/XL & Meshify 2/XL
Define 7/XL & Meshify 2/XL : How many accessories do I need to get to install the maximum amount of storage drives in my case?
How To: Define 7 / 7 XL Filter Removal
How To: Define 7/XL Multibracket Flexibility * Also Meshify 2/XL
How to: Define 7/XL & Meshify 2/XL Internal Layout Conversion
How To: Define 7 / 7 XL Solid to Ventilated Top Panel Swap
View all (14)
FAQ Define R6
Can the Connect D1 fit on any Fractal Design cases other than the Define R6?
How To: Install Connect D1 USB Type C on Define R6
Can I purchase an additional TG side panel or additional HDD/SSD trays for the Define R6/Define S2? (North America)
Define R6 E-ATX, SSI CEB, SSI EEB motherboard support
How To: Define R6 - Front Door Reversal
View all (10)
Celsius and Celsius+ Compatibility Chart with Current Fractal Design Cases
Is my Celsius units Intel bracket supposed to be loose on the back?
Celsius S24 Product Measurements
Celsius S36 Product Measurements
Celsius+ Product Dimensions
View all (9)
FAQ Meshify Series
How To Guide: Meshify Series Front Filter Removal
Will my graphics card fit in the Meshify C or Meshify C Mini with a radiator installed in the front?
Will the color front filters for the Meshify C fit on the Meshify S2?
Will the Define R6 side panels fit on the Meshify S2?
Adjust R1 RGB Controller Specs
Connecting the Prisma AL fans to a motherboard
FAQ Arc Series
Arc Series: What's the difference between Arc Midi and Arc Midi R2?
Arc Midi R2: What the space available for water cooling in the front?
Arc XL: What is the space available for water cooling in the front?
FAQ Core Series
Core x300 / x500: Differences
Core 500: Remove top cover
Core 500: Install the Power Supply
Core 500: Install I/O panel
Core 500: Prepare the Motherboard
View all (87)
FAQ Define Series
Differences Between Cases in the Define Family
Define R5: Radiator Compatibility Chart
Define R5: Water Cooling Radiator Options
Define R5: How to remove the top ModuVents™ (Jonas edition)
Define S: Where is my accessory kit?
View all (75)
FAQ Node Series
Node 202: Ion SFX Support
Node 804: Water Cooling Radiator Options
Node 804: How many HDD's can I fit in the Node 804?
Node 804: Graphics Card Limitations
Node 804: Detailed Dimensions of Front Panel (in mm)
View all (47)
FAQ Power Supplies
Noisy power supply / Mechanical noise / Fan noise / Coil whine
Trouble shooting / Computer does not start
Haswell Compatibility with Fractal Design Power Supplies
What’s the warranty on the power supplies?
Power supply: DC connectors
View all (9)
Silent Series R2: How do I mount the fans using the rubber screws?
Silent Series R2: What is the power drawn by your fans?
FAQ Kelvin Series
Kelvin AM4 bracket
Kelvin faulty pump
Kelvin Series: Compatibility sheet for Fractal cases
Kelvin Series: Thermal Cooling Performance
Kelvin Series: Troubleshooting high temperatures and noise
View all (15)